Arvest Bank: Business Loan Origination

About Arvest Bank:

Arvest is the oldest bank in Arkansas, owned by the Walton family, and was established before Walmart. It is currently undergoing a comprehensive transformation of its technologies and processes.

Key Highlights:

  • Rebuilding the Business Loan Origination System:

    • Spearheading the development and implementation of a new business loan origination system on the Salesforce Financial Services Cloud.

    • Streamlining and modernizing loan processing workflows to enhance efficiency and user experience.

  • Improving Decision-Making Efficiency:

    • Achieved a 30% reduction in the time required to make loan decisions, significantly accelerating the lending process.

  • Consolidating Tools and Processes:

    • Consolidating various tools and platforms used by lenders, underwriters, credit analysts and compliance teams at Arvest, creating more transparency and efficiency into the end to end lifecycle of a loan.

    • Implementing solutions to centralize loan processing tasks, thereby simplifying operations and cutting down time spent on overhead, allowing more time for lenders to be engaging with their customers.

  • Enhancing Compliance:

    • Enhancing the compliance of loan processing by minimizing human error in critical processes such as Beneficial Ownership, Reg B, HMDA, and 1071.

    • Ensuring adherence to regulatory requirements and improving the overall reliability of the loan origination system.

 
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